Terms & Conditions
Welcome to Lifecare Equipment (“we”, “us”, “our”). These Terms and Conditions govern your use of our website lifecareequip.com and any purchases made through it. By accessing or purchasing from our site, you agree to these terms.
1. Company Information
Lifecare Equipment is a registered medical equipment supplier based in Dubai, United Arab Emirates.
Address: Khalid Bin Al Waleed Rd – Near ADCB Bank, Bur Dubai, UAE
Email: info@lifecareequip.com
Phone: +971 52 268 8457
2. Use of the Website
You agree to use our website only for lawful purposes and in accordance with UAE law.
You may not misuse, copy, or modify any content, product images, or trademarks on the website.
We reserve the right to suspend or terminate access if any misuse is detected.
3. Product Information
We strive to ensure all product descriptions, prices, and images are accurate. However, minor variations may occur due to manufacturer updates or screen differences.
Product availability is subject to stock. If an item is unavailable, we will inform you and may offer an alternative or a full refund.
4. Pricing & Payment
All prices are displayed in AED (United Arab Emirates Dirhams) unless stated otherwise.
Payments can be made via secure online payment gateways, bank transfer, or cash on delivery (where available).
Prices are subject to change without prior notice.
Taxes and delivery charges (if applicable) are shown at checkout before final payment.
5. Order Confirmation
Once your order is placed, you will receive a confirmation email. We reserve the right to cancel or delay an order in cases of payment issues, pricing errors, or stock limitations.
6. Shipping & Delivery
Please refer to our Shipping Policy for detailed information on delivery times, costs, and locations served.
7. Returns, Refunds & Exchanges
Please refer to our Return & Refund Policy for detailed terms on eligible returns, timelines, and procedures.
8. Warranty & Service
Most products sold by Lifecare Equipment come with a manufacturer warranty.
Warranty coverage may vary by brand and product type.
The warranty does not cover misuse, wear and tear, or damage due to improper handling.
9. Limitation of Liability
Lifecare Equipment shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
All medical equipment must be used under appropriate professional supervision, as per manufacturer guidelines.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of Dubai courts.
11. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.
12. Contact Us
For any questions about these Terms, contact us at:
📧 info@lifecareequip.com
📞 +971 52 268 8457
📍 Khalid Bin Al Waleed Rd – Near ADCB Bank, Bur Dubai, UAE
🔒 Privacy Policy
Last updated: [Insert Date]
At Lifecare Equipment, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you visit or purchase from lifecareequip.com.
1. Information We Collect
We may collect the following information when you interact with our site:
Personal details: name, phone number, address, email
Order details: product purchased, payment method, delivery information
Technical data: IP address, browser type, device info, and cookies
Communications: messages, feedback, or inquiries you send us
2. How We Use Your Information
We use the data we collect to:
Process and deliver your orders
Provide customer support and order updates
Improve our products and services
Send promotional offers or updates (only if you opt in)
Comply with UAE laws and financial record-keeping requirements
3. Data Security
We use secure servers, SSL encryption, and trusted payment gateways to protect your data.
We never store your full credit card information on our servers.
4. Sharing Information
We do not sell or rent your personal data.
We only share limited information with:
Courier and logistics partners (for delivery purposes)
Payment processors (to complete transactions)
Service providers required to operate our website (e.g., hosting, analytics)
All partners are required to handle data securely and lawfully.
5. Cookies
Our website uses cookies to improve user experience, track traffic, and remember preferences.
You can manage or disable cookies in your browser settings.
6. Data Retention
We retain personal data only as long as necessary for order fulfillment, legal obligations, and warranty service.
7. Your Rights
You may request:
Access to your stored personal data
Correction of inaccurate information
Deletion of your data (where legally permitted)
To opt out of marketing communications
Contact us at info@lifecareequip.com for any privacy requests.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on this page.
10. Contact Information
If you have any questions about privacy or data security, please contact us:
📧 info@lifecareequip.com
📞 +971 52 268 8457
📍 Khalid Bin Al Waleed Rd – Near ADCB Bank, Bur Dubai, UAE